Effective Date: 6/28/2023
Thank you for shopping at Aicomedian.com, operated by Cultural Entertainment LLC. We strive to provide you with high-quality products and excellent customer service. If, for any reason, you are not completely satisfied with your purchase, we offer a fair and transparent refund and returns policy as outlined below.
- General Returns
1.1 Physical Products If you have purchased a physical product from our website and wish to return it, please follow the guidelines below:
a. Initiation of Return: To initiate a return, please contact our customer support within 14 days of receiving the product. You can reach us at Aicomedian29@gmail.com. We will provide you with instructions on how to proceed with the return.
b. Eligibility: To be eligible for a return, the product must be in its original condition, unused, and in the original packaging. Any tags, labels, or protective seals must remain intact.
c. Return Shipping: You are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product. We recommend using a trackable shipping method to ensure the safe return of the product.
d. Refund Process: Once we receive the returned product and verify its condition, we will process your refund within 14 business days. The refund will be issued to the original payment method used during the purchase.
1.2 Digital Products Due to the nature of digital products, we generally do not accept returns or offer refunds. However, if you experience any technical issues or have concerns about the digital product you purchased, please contact our customer support at Aicomedian@gmail.com. We will make reasonable efforts to assist you and resolve the issue.
2.2 Damaged or Defective Products If you receive a damaged or defective product, please contact our customer support within 7 days of receiving the product. We may request supporting documentation, such as photographs or a detailed description of the issue, to process your return and provide a replacement or refund.
- Customer Support
If you have any questions or need assistance with returns or refunds, please contact our customer support team at Aicomedian29@gmail.com.
- Modifications to the Policy
We reserve the right to modify or update this refunds and returns policy at any time without prior notice. Any changes will be effective immediately upon posting the updated policy on our website. It is your responsibility to review this policy periodically for any updates.
By purchasing Aicomedian.com, you acknowledge and agree to abide by the terms and conditions of this refunds and returns policy.
Please note that this refunds and returns policy does not affect your statutory rights or any rights you may have under applicable consumer protection laws.